Why do one course, when you could do four courses for FREE*! RCG training forms part of SITSS00052 – Hospitality Compliance skillset which is currently available FREE-OF-CHARGE* through the ACT & Federal Government’s JobTrainer program. To find out more please click here or on the logo above.
RCG training Canberra is compulsory for anyone directly involved in providing gambling services. The online RCG training course has been approved by the ACT Gambling and Racing Commission for online and face-to-face delivery for both Domestic Students and International Students. Access Recognised Training is the only ACT-based provider of online RCG training in Canberra.
RCG training Canberra is based on the nationally recognised unit of competency SITHGAM001 Provide responsible gambling services. Students that successfully complete this course will receive a nationally recognised ‘Statement of Attainment’ (e-copy only)*. The online RCG course takes approximately 4 hours to complete and is valid for 3 years.
*Hard-copy certificates can be purchased for a cost of $25. Please contact our office on 02 5100 4985 between 9.30am – 2.30pm Mon – Fri.
This course describes the performance outcomes, skills and knowledge required to provide responsible gambling services, and to assist those customers who have issues with problem gambling.
Responsible gambling services must be provided wherever gambling activities are undertaken. In the hospitality industry, the gambling environment is usually referred to as the gaming area and is provided in a range of venues, such as hotels, motels, clubs, pubs and casinos.
The major forms of gambling are wagering (racing and sport) and gaming (gaming machines, table games, Keno and lotteries). Both forms of gambling are relevant to the hospitality industry.
Hospitality venues may operate Totalisator Agency Board (TAB) outlets for wagering on racing and sport events. They may also cover the full range of gaming activities, including operating gaming machines, table games, Keno and lotteries.
Responsible provision of gambling services is an essential underpinning skill for all hospitality personnel involved in the sale and service of gambling activities in licensed premises, including the licensee, gaming supervisors and gaming managers when involved in operational gambling activities.
The unit applies equally to frontline operational gambling personnel who operate with a limited level of autonomy and under some supervision and guidance from others. They would operate within predefined organisational procedures, and regulatory authority and industry and organisational codes of conduct.
Operational job roles would include gaming attendant, table game attendant, croupier and multi-skilled food and beverage attendant.
The unit also relates to satisfying the requirements for providing responsible gambling services under state and territory legislation. The terms used to describe this vary across state and territory regulatory bodies and can include Responsible Conduct of Gambling (RCG), Responsible Service of Gaming, or Responsible Service of Gambling (RSG).
