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GCO Annual Training Canberra, ACT
Gambling Contact Officer - Annual Training 
Training delivery method: Face-to-face 

To remain eligible for appointment as a GCO in the ACT, persons must complete an approved GCO training session in each calendar year of their appointment. Successfully completing this face-to-face course fulfils the annual training requirements of Gambling Contact Officers. 

Pre-requisite: To undertake the GCO Annual Training you must have completed the Gambling Contact Officer Training.  

GCO Annual Training in Canberra, ACT

Access Recognised Training has been contracted by the ACT Gambling and Racing Commission to deliver the approved annual Gambling Contact Officer (GCO) Training in 2025 (previously conducted by Wisdom Learning). The training course has been fully funded by the Commission and must be refreshed annually.  

Course Duration and Delivery Dates for 2025

The GCO Annual Training course takes 4 hours to complete.  All course materials and catering will be provided.  

Course enrolments will open in mid February 2025. 

Location: All courses to be held at Access Recognised Training - Level 10/59 Cameron Avenue Belconnen ACT. 

Tentative Courses Dates and Times

Course 1: 17/3/2025, 9am - 1pm.

Course 2: 14/4/2025, 12pm - 4pm.

Course 3: 12/5/2025, 9am - 1pm. 

Course 4: 16/6/2025, 12pm - 4pm.

Course 5: 14/7/2025, 5.30pm - 9.30pm. 

Course 6: 15/9/2025, 9am - 1pm.

Course 7: 13/10/2025, 12pm - 4pm. 

Course 8: 17/11/2025, 9am - 1pm.

About the Course

The Gambling Contact Officer (GCO) Annual Training Course is designed to equip GCOs with the knowledge, skills, and confidence to effectively identify and address gambling harm. This training adopts a public health approach, emphasising harm prevention, reduction strategies, emotional support, and regulatory compliance. Through interactive discussions, real-world scenarios, and expert insights, participants will gain practical tools to foster safer gambling environments and support patrons in need.

Certification

All course participants will receive an e-copy certificate sent to their nominated e-mail account. 

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